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Short guides for the things you do every day in WAIO. Use the search at the top, or pick an area.
Staff
Add people, set roles and permissions, handle leavers.
Products & pricing
Products, SKUs, prices, discounts and coupons.
Purchasing & receiving
Purchase orders, receiving invoices and vendor files.
Inventory
Adjustments, destructions, transfers and lots.
Inventory counts
Run a count, review variance, fix mistakes.
Register (POS)
Sales, refunds, voids, cash and online orders.
- Sign in to the POS
- Cash in at the start of a shift
- Ring up a sale
- Look up a product
- Discount an item or the whole sale
- Take a payment
- Hold and recall a sale
- Refund a receipt
- Complete a pickup or online order
- How online orders reach the register
- Sell or check a gift card
- Change a receipt's payment type
- Do a cash drop
- Cash out and close the register
Customers & loyalty
Customer profiles, history and points.
Reports
End of day, payments and scheduled reports.
Printers & terminals
Receipt printers and card terminals.
Getting help
Report a problem or send us a screenshot.