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WAIOHelp Desk

Sell or check a gift card

Where
POS

Use this to sell or load a card, or to tell a customer what’s left on one. To pay for a sale with a gift card, pick Gift Card at checkout (see Take a payment).

  1. Open Functions and tap Gift Card.

    The POS Functions tab with the Gift Card tile under Discounts & Payments

  2. Scan the card, or type its number in Gift Card Number and tap Check. The POS shows one of these:

    • New card — will be created on checkout. The number isn’t on file yet.
    • Current balance: $… for a card that already has money on it.
    • isn’t recognised: the number is wrong, or the card can’t be sold at this store. Scan it again or retype it.

    To check a balance only, stop here and tap Cancel.

  3. Type the amount in Load Amount (a new card) or Add Funds, or tap $25, $50, $100 or $200.

  4. Tap Add $… to Receipt. The card goes into the cart as a line.

    The Gift Card window with the card number box, Check, the quick amounts and Add $50.00 to Receipt

  5. Ring up anything else and take the payment as usual. The card is created or topped up when the sale is paid.

Good to know

Section titled “Good to know”
  • At a store whose gift cards come from an outside provider, the balance shows via Birchmount, and paying with one of those cards also asks for the PIN printed on the card.
  • The same card can’t go on one receipt twice. The POS shows This card is already on the current receipt.