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Add an alternative SKU or barcode

Where
Portal
You need
Products Maintenance (Products & pricing)

Use this when a supplier’s invoice code isn’t your SKU, or new packaging has a second barcode. The code belongs to the product, so it works at every store that carries it.

  1. In the menu, click Products, then Products.

  2. Search for the item and click its name. Edit Product opens.

  3. Click Alt Barcodes/SKUs (under Inventory & Stock).

  4. Under Add alternative barcode/SKU/vendor:, fill in what you have:

    • Barcode. An extra barcode to scan. Leading zeros are dropped.
    • SKU. The supplier’s item code, as printed on their invoice.
    • Vendor, if the code belongs to one supplier. Picking one shows Cost, and then you have to fill it in.
    The Alt Barcodes/SKUs tab of a product, with a supplier code typed in the SKU box next to the Add button
  5. Click Add, or press Enter. The code shows as a new row in the table. Typing in the boxes without clicking Add saves nothing.

    The new supplier code as a row at the top of the Alt Barcodes/SKUs table, above the product's default barcode
  6. Click Save Changes.

To check it saved, close the product, open it again and look for the row.

To remove a code, click - on its row, confirm, then click Save Changes. The (default) row is the product’s own barcode and can’t be removed here.

  • If the code is gone when you reopen the product, another item already uses it. Search the product list for the code; the search finds alternative codes too. If another item has it on its Alt Barcodes/SKUs tab, remove it there and save, then add it here again. If nothing comes up, the code is on a deleted item. Contact WAIO support with the product’s SKU and the code.
  • Invoice imports (Import then Invoice on a purchase order) match on the product’s SKU, then its alternative SKUs. They never use barcodes, so a supplier’s item code goes in SKU. If another item has that code as its main SKU, imports keep matching that item.
  • The POS finds the product by its barcode, its SKU, or any alternative barcode or SKU.